Grensa.AI Privacy Policy

This Privacy Policy explains how your information is collected, used, and protected when you use our browser extension.

Information We Collect

Our extension reads the content of web pages from helpdesk systems (e.g., Zendesk, UseDesk) to provide summarized information for support agents.

We do not collect, store, or transmit any personal or sensitive user data.

The information processed by our extension is used solely to generate a summary of client communication on the active page.

This information is not stored, shared, or transmitted to any external servers.

We do not sell, share, or transfer any data processed by the extension to third parties. All processing occurs locally within the user's browser.

We are committed to ensuring that the data processed by the extension is secure. Since all processing occurs locally in the browser, no data is t

ransmitted or stored externally.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage users to review it periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: maxim@grensa.ai